Real jobs. Real Houston homes.

A plumbing emergency at the meter is one of the few faults a homeowner genuinely cannot work around — until the valve is sound again, there is no clean way to isolate the house.

Our technicians handled the valve replacement and meter repair together, so the shutoff works the next time it is needed rather than becoming a second call-out. Work of this kind sits right at the boundary between the utility's responsibility and the homeowner's, and part of the job is establishing which side of the line the fault falls on before anything is dug up.

A homeowner had a persistent leak at an exterior hosebib — the kind of fault that looks trivial from the outside and is frequently anything but, because the failure is often behind the wall rather than at the fitting you can see.

Our licensed plumbers responded, isolated where the water was actually coming from, and repaired it properly rather than replacing the visible hardware and hoping. Left alone, an exterior leak like this runs continuously into the wall cavity and the soil against the foundation.